Operating IT Support Companies.
Providing the best care for you and your patients
Technology in healthcare has revolutionised the way patients are cared for, and conditions are treated. This also includes the technology that runs your practice and patient management systems. Partnering with Lucid helps to ensure you’re providing the best care for your patients. We’ll take care of your technology so you can focus on the patients that are relying on you.
Services Provided By Lucid.
Disaster Recovery & Business Continuity
Business continuity, backup and disaster recovery are a key component to ensuring you’re able to quickly respond in the event that the unexpected occurs. Your patients depend on your care, so losing sleep over the integrity of your systems isn’t an option. Lucid’s business continuity solutions provide you with confidence, knowing you’re prepared for any event.
Cloud Computing Solutions
Your patients trust you to provide care to them, so you must have systems in place to safeguard your relationship. Leveraging cloud computing solutions provides you with a plethora of cutting edge technologies that have previously only been available to corporate enterprises with unlimited budgets. This means you can now safely and securely store patient data while taking advantage of tools that streamline your operations.
Ensuring you meet your compliance requirements is an important component of running any medical practice. Our IT consultants understand the vast landscape of requirements for a medical practice. So, are able to provide guidance on the best solution to ensure you meet your obligations while remaining agile enough to treat your patients.
Managed IT Services & IT Support
We understand that as a medical practitioner, you’re extremely time-poor. Your technology needs to elevate you away from mundane admin tasks to allow you to provide comprehensive support and treatment to your patients. Our tailored managed IT services and IT support provides you with a team of experts to support all areas of your business so you can focus on what matters most.
There is no denying that medical practitioners are a priority target for hackers; after all, you maintain records of extremely sensitive patient data. Our security services complement our managed IT services by providing a framework you can rely on to ensure the integrity of your systems. These services are the cornerstone to all of our partnerships and are a crucial component to your success.
From time to time it’s important to implement improvements and enhancements to your systems to ensure you’re keeping up with industry trends and changing compliance requirements. Our team utilise tried and tested processes and procedures to manage implementation and change in your organisation effectively to ensure disruptions are kept to an absolute minimum.
Caring For You.
When choosing Lucid as your IT support provider, you are guaranteed professional IT services that are customised to support your business in providing excellent service to your patients. Proactive protection of sensitive data is an essential part of healthcare, so Lucid can ensure you are provided with services to help you flourish.
Providing healthcare services round the clock is crucial, so, therefore, downtime can greatly affect both your patients and your business. To help keep your business running smoothly, Lucid provides a 24/7 service, so your IT problems are resolved immediately.
Professional advice on how to utilise your technology can help you to continue to provide expert services and advice to your patients. Lucid professionals can help you devise an IT plan to make your technology work for you and your business.
Just like when you explain a complex diagnosis or treatments to your patients, we ensure our communications are kept simple and without the tech jargon, as we know how complicated technology can be. Our team of experts deliver understandable IT strategies to help you improve your technology.
What Sets Us Apart?
Delivers On Their Promise.
"As a long-time customer they look after all our managed IT services and we have always found the service excellent. One thing we particularly appreciate is that the guys are always happy to come in after hours to fix IT issues, so as not to disturb the daily operation of the business."